ABSTRACT
Mobile Food Ordering Application (MFOAs) has driven growth during the COVID-19 pandemic in Indonesia. The research goals were to examining variables of mobile payment continuance intention on MFOAs during this phenomenon. Authors chose PLS-SEM as study research with a judgment sampling approach for gaining data and Smart PLS version 3.0 as a statistical tool. The research model is developed based on ECM and TAM by integrating security and trust as an extended variable. The study result is based on 400 respondents from October - November 2020 who are active using non-bank mobile payment in Jabodetabek area and city of Bandung. Data was collected using purposive sampling and use Smart PLS as a tool for the research SEM model. In this research, all five variables indicate a significant impact on the Continuance Intention variable through trust. The Ease of Use variable has the most considerable influence on usefulness than the other variables. The Usefulness variable also has a significant impact on continuance intention through satisfaction. © 2021 IEEE.
ABSTRACT
As it starts at the end of the year 2019, the Covid-19 pandemic has already disturbed the condition of human life, socio-culture, and economics globally. As the virus is spreading from human to human, the need for a respirator mask is critical. One very well-known respirator mask is N95. The huge demand and high price of the N95 respirator effect create a bogus mask. This study proposes using blockchain in a global implementation of supply chain management of N95 respirator supply chain activity. Blockchain systems may help to reduce people's worldwide anxiety about the spread of N95 respirator counterfeits. The method used in this research is a systematic literature review and proposing a blockchain framework base on blockchain components. The implementation can use RFID at the level of manufacturers, distributors, and sellers. Using QR code or RFID stickers are possible in the level of customers or buyers. The result of this research is a proposal of blockchain technology for N95 respirator supply chain management systems, N95 respirator supply chain activities workflow, and a use case diagram. © 2021 IEEE.
ABSTRACT
Digital payment, such as e-wallet, is not unfamiliar in Indonesia;the number of e-wallet usage has constantly been growing in these past years and is expected to overtake bank transfers in the future. With the increasing usage of e-wallet, the payment method trend is slowly shifting, leaving the cash method behind. Nevertheless, since the COVID-19 pandemic starts in the year 2020, it shifts to accelerate the circumstances of e-wallet usage differ from the typical situations. This study dwells on predicting determinants of continuous intention to use e-wallet post-COVID-19 pandemic by using PLS-SEM. With the purposive sampling method, data was gathered via an online questionnaire from 483 respondents in October-November 2020, consisting of e-wallet users located in Jakarta, Bogor, Depok, Tangerang, and Bandung. In this model, Attitude, Inertia, Subjective Norm, and Trust are variables influencing continuance intention, while Satisfaction is the variable affecting Inertia. All hypotheses are found to be significant. © 2021 IEEE.